top of page

FAQ
常问问题

Q: Can I visit your showroom without an appointment?

A: No, we operate strictly by appointment. Please visit our "Contact Us" page for details on scheduling an appointment.

 

Q: Do you sell watches on consignment?

A: No, all watches listed for sale are our property. We do not offer consignment services, as our collection is exclusively composed of watches we own.

 

Q: Do you accept watch trade-ins?

A: No, we do not accept watch trade-ins.

 

Q: Can you authenticate a watch not purchased from Yvonne’s Luxury?

A: We do not offer authentication services for watches not purchased from us.

 

Q: Do you offer watch repair/maintenance for watches not purchased from Yvonne’s Luxury?

A: Unfortunately, we provide repair and maintenance services only for watches originally sold by us.

 

Q: Can I request additional photos and videos of a watch for sale?

A: Absolutely, we are happy to provide additional photos and videos upon request to assist you in making an informed purchase decision.

 

Q: What payment methods do you accept?

A: Our primary payment method is wire transfer. Unfortunately, due to the rise in credit card fraud, we do not accept credit card payments.

 

Q: Are vintage watches waterproof?

A: Most vintage watches are not waterproof. Please avoid exposing them to water.

 

Q: How often should I schedule maintenance for my vintage watch?

A: This depends on the way in which you use your watch on a daily basis. We recommend scheduling maintenance for your vintage timepiece every 3 to 5 years to ensure its longevity and accuracy.

 

Q: Can I request a specific vintage watch model not currently listed on your website?

A: Our website showcases our current inventory. If a specific model is not listed, we likely do not have it in our collection at the moment, or the inventory is not updated yet.

 

Q: Are there any additional fees associated with international shipping?

A: International shipments may incur additional fees, such as customs duties and taxes. We recommend checking with your local authorities for detailed information.

 

问:我可以不预约就参观你们的陈列室吗?

答:不可以,我们严格实行预约制。请访问我们的 "联系方式 "页面了解预约详情。

 

问:你们是否寄售时计?

答:不,所有挂牌出售的时计都是我们的财产。我们不提供寄售服务,因为我们的藏品都是我们自己的时计。

 

问:你们接受以旧换新吗?

答:不,我们不接受以旧换新。

 

问:你们能否对非 Yvonne's Luxury 购买的时计进行鉴定?

答:我们不为非本店购买的时计提供鉴定服务。

 

问:你们是否为非 Yvonne's Luxury 购买的时计提供维修/保养服务?

答:很抱歉,我们只为本店出售的时计提供维修和保养服务。

 

问:我能否要求提供在售时计的额外照片和视频?

答:当然可以,我们很乐意应要求提供更多的照片和视频,以帮助您做出明智的购买决定。

 

问:你们接受哪些付款方式?

答:我们的主要付款方式是电汇。遗憾的是,由于信用卡欺诈的与日俱增,我们不接受信用卡付款。

 

问:古董时计防水吗?

答:大多数古董时计都不防水。请避免将它们暴露在潮湿环境中。

 

问:我应该多久为我的古董时计安排一次保养?

答:这取决于您日常使用时计的方式。我们建议每 3 至 5 年为您的古董时计进行一次保养,以确保其使用寿命和精确度。

 

问:我能否要求购买目前未在网站上列出的特定古董时计?

答:我们的网站展示的是目前的库存。如果未列出您所寻找的特定型号,那我们目前没有该型号的藏品,或网站没未更新。

 

问:国际货运是否需要额外费用?

答:国际运输可能会产生额外费用,如关税和其他税费。我们建议您向当地政府查询详细信息。

bottom of page